I’ve been meaning for a while to put down in writing my thoughts on Scoop.co.nz. What follows is hopefully constructive criticism.
What is Scoop?
Scoop calls itself an “independent news website” but it’s fundamentally a big collection of press releases. It’s been collecting them since 1999 — mostly from New Zealand — and now has a huge number of historical press releases. The fact that it has all these press releases in one place is really useful. As organisations and companies change their websites these press releases often go missing — so it’s great from a research perspective to have them collated in one place.
Recently Scoop has run into financial problems (seemingly mostly because of the collapsing market for advertising) and has been repeatedly crowdfunding to stay afloat. It has also been transitioning from a “for-profit” company (although losing money) to a non-profit member organisation. Part of this shift involves the Scoop Foundation offering grants for investigate journalism.
Scoop has also introduced what it calls an “ethical paywall”. Basically if you’re a commercial user Scoop expects you to pay for using the website, although there’s no actual paywall stopping you from looking at the content. This strategy seems to have been pretty successful based on the number of organisations paying for a licence.
The website is terrible!
If you go to Scoop.co.nz you’ll see straight away that it has a terrible website. (It’s straight out of the mid 2000s. In fact if you look at a 2006 version of the site, it doesn’t look that different.) There’s far too much going on — too many columns of different content and an overly comprehensive navigation system at the top.
I know Scoop is well aware of this website problem. They have taken the good step of introducing a beta mobile website, but the main website remains seemingly frozen in time.
[Update 13 May — see bottom of the post for details of the new website]