What are Facebook’s responsibilities as an information gatekeeper?

 By Oliviu Stoian, RO (CC-BY)
By Oliviu Stoian, RO (CC-BY)

I’ve previously written about how Facebook is a sort of quasi monopolistic utility. Part of Facebook’s status as a dominant player is that it has a huge rule in determining what news people see. A few developments in the past few months have raised interesting questions about how Facebook deals with its role as an information gatekeeper.

Humans = bad, robots = good

You have read a while ago that Facebook was in trouble for supposedly showing a left-wing bias in an obscure part of its platform which was curated by human employees. This was not the main newsfeed but a small section called ‘Trending Topics’. In response to the controversy, Facebook switched from having humans curate the topics to using a supposedly more neutral and fundamentally workable algorithm (in other words moving to a newsfeed-like model). Continue reading “What are Facebook’s responsibilities as an information gatekeeper?”