Why users need to control the means of communication

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I have this feeling at the moment that every good platform for communication is getting ruined by commercial pressures and a lack of user control.

A run-down of the problem

When web 2.0 services were just taking off, the big change was that users were actively contributing to the liveliness of a given site. However, as time has gone on, it’s become clear that big companies have taken all that value created by users with little regard for what users want.

I’ve seen a huge number of complaints on my Twitter timeline about the decision by the company to move from a chronological timeline to a model where tweets are sorted according to a relevance algorithm (like Facebook). I’ve also noticed that both Tumblr, Twitter and Facebook seems to full of more ads than ever. The ratio of content you care about to ads seems to be getting worse by the day.

Another problem with all these platforms is that they’re closed systems. Twitter, Facebook etc. might provide a limited API which enable people to make some services incorporating parts of their platforms, but it seems these spin-offs will always be limited in some way. The closed aspect of these social media platforms also means they’re not indexable or archivable – everything is on the platform owners’ terms. The platform might enable you to embed a tweet or a post on another website, but what assurances do you have that it’s still going to work in a few years’ time?

This all boils down to: these platforms seem cool and useful, but eventually we realise they’re not that great after all, and they slowly get corrupted by the need to make money. What would a better platform look like? Continue reading “Why users need to control the means of communication”